Data privacy statement

We care about your data protection

We appreciate your interest in our company and our products and/or services and we would like you to feel secure when you visit our internet pages. So we take the protection of your personal data very seriously. Compliance with the provisions of the Federal Data Protection Act is a matter of course for us.
We would like you to know, in which cases we collect what data and how we will use it. We have taken technical and organizational measures to ensure that both we and external service providers observe the regulations regarding data protection.

Personal data

Personal data is information about your identity. These include information such as name, address, telephone number and e-mail address. In principle, we process personal data of our users only insofar as this is necessary to provide a functioning website and our content and services. The processing of personal data of our users takes place regularly only with the consent of the user. An exception applies to cases in which prior consent cannot be obtained for technical reasons and/or the processing of the data is permitted by law.
In certain cases, for example, we may require your name and address, as well as other information, to enable us providing the services you request.
The same applies to sending of information material and ordered goods or answering individual questions. Where necessary, we will inform you accordingly. In addition, we only store and process such data that you voluntarily or automatically make available to us and only as long as necessary for the fulfillment of the purposes mentioned above.
If you request our services, generally only such data will be collected as required for us to provide these services. If we ask you for further data, its provision is entirely on a voluntary basis. The processing of personal data takes place exclusively for the fulfillment of the requested services and for the preservation of own legitimate business interests according to Art. 6 (1) (f) EU-GDPR.

Legal basis for the processing of personal data

Whenever we obtain the consent of a data subject to process of his or her personal data, Art. 6 (1) (a) EU General Data Protection Regulation (EU-GDPR) is the legal basis.
If we process personal data necessary for the performance of a contract to which the data subject is a party, Art. 6 (1) (b) EU-GDPR is the legal basis. This also applies to processing operations required to carry out pre-contractual actions.
If processing of personal data is required for our company to fulfill a legal obligation, Art. 6 (1) (c) EU-GDPR is the legal basis.
In the event that vital interests of the data subject or another natural person require the processing of personal data, Art. 6 (1) (d) EU-GDPR is the legal basis.
If the processing of personal data is necessary to safeguard the legitimate interests of our company or a third party, and the interests, fundamental rights and freedoms of the data subject do not override said interests, Art. 6 (1) (f) EU-GDPR is the legal basis.

Data deletion and storage duration

Any personal data of the data subject will be deleted or blocked as soon as the purpose of the storage is fulfilled. Any further storage of personal data may be done for fulfillment of European or national legislator regulations, laws or other regulations to which the responsible legal entity is subject. Blocking or deletion of the data is also performed when a storage period prescribed by the regulations mentioned above expires, unless there is a need for further storage of the data for conclusion or fulfillment of a contract.

Purpose of the processing of personal data

We generally use the personal data you provide in order to answer your inquiries, process your orders or provide you with access to certain information or offers. In order to maintain customer relationships, it may also be necessary for us or a service company commissioned by us to use this personal data to inform you about product offers that are useful for your business activities or to conduct online surveys in order to better meet the tasks and requirements of our customers.
Of course we respect it if you do not wish to provide us with your personal data to support our customer relationship (especially for direct marketing or market research purposes). We will neither sell your personal data to third parties nor market it in any other way.

Earmarked use of personal data

We will collect, process and use the personal data you provide to us only for the purposes disclosed to you. Your personal data will not be passed on to third parties without your consent.
Collection and transmission of Personal data to government institutions and authorities entitled to receive information can happen only within the framework of the relevant laws or if we are obliged to do so by a court decision. Our employees and service companies commissioned by us are bound by us to secrecy and compliance with the provisions of the General Data Protection Regulation and other currently applicable legislation.

Data protection

We have taken technical and organizational measures to protect your personal data from loss, destruction, manipulation and unauthorized access.
All our employees and any third parties involved in data processing are bound by the EU-GDPR, and are obliged to handle any personal data confidentially.
In the case of the collection and processing of personal data, any information is transmitted in an encrypted form to prevent misuse of the data by third parties. Our security measures are continuously revised in line with technological developments.

Provision of the website and creation of log files

When using our Internet pages, the following data is stored for organizational and technical reasons: the names of the pages accessed, the browser and operating system used, date and time of access, search engines used, names of downloaded files and their IP address.
We evaluate this technical data anonymously and for statistical purposes only in order to be able to continuously optimize our Internet presence and make our Internet offerings even more attractive. This anonymous data is stored separately from personal information on secure systems and do not allow any conclusions to be drawn about any individual person. Your personal data and your privacy are therefore protected at all times.
The data is also stored in the log files of our system. This data is not stored together with other personal data of the user. The legal basis for the temporary storage of data and log files is Art. 6 (1) (f) EU-GDPR.
The temporary storage of the IP address by the system is technically necessary to enable the website to be delivered to the user's computer. For this purpose the IP address of the user must remain stored for the duration of the session.
The data is stored in log files to ensure the functionality of the website. In addition, the data serves us to optimize the website and to ensure the security of our IT systems. An evaluation of the data for marketing purposes does not take place in this context.
In these purposes also lies our legitimate interest in data processing according to Art. 6 (1) (f) EU-GDPR.
The data will be deleted as soon as they are no longer necessary to achieve the purpose for which they were collected. In the case of the collection of data for the provision of the website, this is the case when the respective session has ended.
If the data is stored in log files, this is the case after seven days at the latest. Further storage is possible. In this case, the IP addresses of the users are deleted or anonymized, so that an identification of the client is no longer possible.
The collection of data for the provision of the website and the storage of data in log files is necessary for the operation of the website. Consequently, there is no possibility of objection on the part of the user.

Cookies

When you visit one of our websites, we may store information in the form of a cookie on your computer. Cookies are small text files that are sent from a web server to your browser and stored on your computer's hard drive.
No personal data of the user is stored, only a characteristic character string that enables a unique identification of the browser when the website is called up again. This information is used to automatically recognize a browser the next time you visit our websites and to make navigation easier for you. Cookies allow us, for example, to make a website more user-friendly.
Of course, you can also view our websites without cookies. If you do not want us to recognize your browser, you can prevent cookies from being stored on your hard drive by selecting "do not accept cookies" in your browser settings. Please refer to your browser manufacturer's instructions to find out how this works in detail. If you do not accept cookies, however, this can lead to functional restrictions of our offers.
The following data is stored and transmitted in the cookies:

1. Information about the current browser session

We also use cookies on our website which enable an analysis of the user's surfing behaviour.
In this way, the following data can be transmitted:

1. Entered search terms
2. Frequency of page views
3. Use of website functions

When accessing our website, the user is informed about the use of cookies for analytical purposes and his or her consent to the processing of personal data used in this context is obtained. In this context, reference is also made to this data protection declaration.
The user data collected in this way is pseudonymized by technical measures. Therefore, it is no longer possible to assign the data to the user. The data will not be stored together with personal data of the users.
The analysis cookies are used to improve the quality of our website and its content. Through the analysis cookies we learn how the website is used and can thus continuously optimize our offer.
The legal basis for the processing of personal data using cookies is Art. 6 (1) (f) EU-GDPR.
Cookies are stored on the user's computer and transmitted to our site. Therefore, you as a user have full control over the use of cookies. You can deactivate or restrict the transmission of cookies by changing the settings in your Internet browser. Cookies that have already been saved can be deleted at any time. This can also be done automatically.

Analytics

Our website uses Matomo (formerly PIWIK), which is a so-called web analysis service. Matomo uses "cookies" (for cookies see above) to enable us to analyze the use of the website by transferring usage information (including your shortened IP address) to our server and storing it for usage analysis purposes, which we use to optimize our website. Your IP address is anonymized during this process, so that you as a user remain anonymous to us. The Matomo software runs exclusively on the servers of our website. The personal data of users is only stored there. The data will not be passed on to third parties.
When you access individual pages of our website, the following data is stored:

1. Two bytes of the IP address of the user's system
2. The accessed website
3. The website from which the user has accessed the accessed website (referrer)
4. The sub-pages accessed
5. The time spent on the website
6. The frequency with which the website is accessed

The legal basis for the processing of this personal data is Art. 6 (1) (f) EU-GDPR.
We are able to compile information about the general use of the individual components of our website by evaluating the data obtained. This helps us to continuously improve our website and its user-friendliness. These purposes are our legitimate interest to process the data in accordance with Art. 6 (1) (f) EU-GDPR. By anonymizing the IP address, we safeguard the interest of our users in protecting their personal data.
The data will be deleted as soon as it is no longer needed for the mentioned purposes. In our case, this timeframe is one month.
Cookies are stored on the user's computer and transmitted to our site. Therefore, you as a user also have full control over the use of cookies. You can deactivate or restrict the transmission of cookies by changing the settings in your Internet browser. Cookies that have already been saved can be deleted at any time. This can also be done automatically. If cookies are deactivated for our website, it may no longer be possible to fully use all functions of the website.

E-Mail contact

You can contact us via the e-mail address provided. In this case, the user's personal data transmitted by e-mail will be stored.
In this context, the data will not be passed on to third parties. The data is used exclusively for processing the conversation.
The legal basis for the processing of data transmitted in the course of sending an e-mail is Art. 6 (1) (f) EU-GDPR. If the purpose of the e-mail contact is the conclusion of a contract, then additional legal basis for the processing is Art. 6 (1) (b) EU-GDPR.
This is also the necessary legitimate interest of ours in the processing of the data.
The data will be deleted as soon as it is no longer necessary to achieve the purpose for which it was collected. This is the case when the conversation with the user is finished. The conversation is finished when it can be inferred from its content and circumstances, that the relevant issues are resolved.

Changes to our data protection regulations

We reserve the right to change our security and data protection measures if this becomes necessary due to technical or legal developments. In these cases we will also adapt our data protection information accordingly. Please make sure to consult the current version of our data protection information.

Links

If you use external links that are offered within the scope of our web pages, this data protection declaration does not extend to these links. When we provide links, we try to ensure that they also comply with our data protection and security standards. However, we have no influence on compliance with data protection and security regulations by other providers. Therefore, please also inform yourself about the data protection declarations provided on the websites of other providers.

Right of access

You have the right request the responsible legal entity to confirm whether personal data concerning you are being processed.
If such processing has taken place, you can request the following information from the responsible entity:

1. the purposes for which the personal data are processed;
2. the categories of personal data concerned;
3. the recipients or categories of recipient to whom the personal data have been or will be disclosed, in particular recipients in third countries or international organizations;
4. the planned duration of the storage of the personal data concerning you or, if specific information on this is not possible, criteria for determining the storage period;
5. the existence of the right to request from the controller rectification or erasure of personal data or restriction of processing of personal data concerning the data subject or to object to such processing; (6) the existence of a right of appeal to a supervisory authority;
6. the right to lodge a complaint with a supervisory authority;
7. any available information on the origin of the data if the personal data are not collected from the data subject;
8. the existence of automated decision-making, including profiling, referred to in Article 22(1) and (4) and, at least in those cases, meaningful information about the logic involved, as well as the significance and the

envisaged consequences of such processing for the data subject.
You have the right to request information as to whether the personal data concerning you is transferred to a third country or to an international organization. In this context, you may request to be informed of the appropriate guarantees in accordance with Art. 46 EU-GDPR concerning this transmission.
If you require this information, please send an e-mail to This email address is being protected from spambots. You need JavaScript enabled to view it.

Right of correction

You have a right of correction and/or completion by the responsible legal entity if the personal data processed concerning you is incorrect or incomplete. The responsible legal entity shall make the correction without delay.

Right to restriction of processing

The data subject shall have the right to obtain from the responsible legal entity (controller) the restriction of processing where one of the following applies:

1. the accuracy of the personal data is contested by the data subject, for a period enabling the controller to verify the accuracy of the personal data;
2. the processing is unlawful and the data subject opposes the erasure of the personal data and requests the restriction of their use instead;
3. the controller no longer needs the personal data for the purposes of the processing, but they are required by the data subject for the establishment, exercise or defence of legal claims;
4. the data subject has objected to processing pursuant to Article 21(1) pending the verification whether the legitimate grounds of the controller override those of the data subject.

If the processing of personal data concerning you has been restricted, such data may only be processed - apart from being stored - with your consent or for the establishment, exercise or defence of legal claims or for the protection of the rights of another natural or legal person or for reasons of important public interest of the European Union or of a Member State.
If the processing has been restricted according to the above conditions, you will be informed by the responsible legal entity before the restriction of processing is lifted.

Right to erasure

The data subject shall have the right to obtain from the responsible legal entity (controller) the erasure of personal data concerning him or her without undue delay and the controller shall have the obligation to erase personal data without undue delay where one of the following grounds applies:

1. the personal data are no longer necessary in relation to the purposes for which they were collected or otherwise processed;
2. the data subject withdraws consent on which the processing is based according to point (a) of Article 6(1) EU-GDPR, or point (a) of Article 9(2) EU-GDPR, and where there is no other legal ground for the processing;
3. the data subject objects to the processing pursuant to Article 21(1) EU-GDPR and there are no overriding legitimate grounds for the processing, or the data subject objects to the processing pursuant to Article 21(2) EU-GDPR;
4. the personal data have been unlawfully processed;
5. the personal data have to be erased for compliance with a legal obligation in Union or Member State law to which the controller is subject;
6. the personal data have been collected in relation to the offer of information society services referred to in Article 8(1) EU-GDPR.

Where the controller has made the personal data public and is obliged pursuant to paragraph 1 to erase the personal data, the controller, taking account of available technology and the cost of implementation, shall take reasonable steps, including technical measures, to inform controllers which are processing the personal data that the data subject has requested the erasure by such controllers of any links to, or copy or replication of, those personal data.
Paragraphs 1 and 2 shall not apply to the extent that processing is necessary:

1. for exercising the right of freedom of expression and information;
2. for compliance with a legal obligation which requires processing by Union or Member State law to which the controller is subject or for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller;
3. for reasons of public interest in the area of public health in accordance with points (h) and (i) of Article 9(2) EU-GDPR as well as Article 9(3) EU-GDPR;
4. for archiving purposes in the public interest, scientific or historical research purposes or statistical purposes in accordance with Article 89(1) EU-GDPR in so far as the right referred to in paragraph 1 is likely to render impossible or seriously impair the achievement of the objectives of that processing; or
5. for the establishment, exercise or defence of legal claims.

Right to information

If you have exercised your right to have the responsible legal entity correct, delete or limit the processing of your data, he/she is obliged to inform all recipients to whom the personal data concerning you have been disclosed of this correction or deletion of the data or restriction on processing, unless this proves impossible or involves a disproportionate effort.
The responsible legal entity shall have the right to be informed of such recipients.

Right to data portability

The data subject shall have the right to receive the personal data concerning him or her, which he or she has provided to the responsible legal entity (controller), in a structured, commonly used and machine-readable format and have the right to transmit those data to another controller without hindrance from the controller to which the personal data have been provided, where:

1. the processing is based on consent pursuant to point (a) of Article 6(1) EU-GDPR or point (a) of Article 9(2) EU-GDPR or on a contract pursuant to point (b) of Article 6(1) EU-GDPR; and
2. the processing is carried out by automated means.

In exercising his or her right to data portability pursuant to paragraph 1, the data subject shall have the right to have the personal data transmitted directly from one controller to another, where technically feasible.
The exercise of the right referred to in paragraph 1 of this Article shall be without prejudice to Article 17 EU-GDPR. That right shall not apply to processing necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller.
The right referred to in paragraph 1 shall not adversely affect the rights and freedoms of others.

Right to object

You may at any time revoke your consent to the collection and storage of your personal data, which is based on Art. 6 (1) (f) EU-GDPR. If required, please send an e-mail to This email address is being protected from spambots. You need JavaScript enabled to view it.

Right of appeal to a supervisory authority

You have the right of appeal to a supervisory authority, in particular in the Member State where you reside, work or the suspected location of infringement, if you believe that the processing of personal data concerning you is contrary to the EU-GDPR.
The supervisory authority to which the complaint has been lodged shall inform the complainant of the status and results of the complaint, including the possibility of a judicial remedy under Article 78 of the EU-GDPR.

Questions, suggestions and complaints

If you have any further questions regarding our information on data protection and the processing of your personal data, please contact our data protection officer directly (e-mail: This email address is being protected from spambots. You need JavaScript enabled to view it.).
He is also available to you in the event of requests for information, suggestions or complaints.

Contact details of the responsible legal entity

The legal entity responsible within the meaning of the EU General Data Protection Regulation and other national data protection laws of the member states as well as other data protection regulations is the:
Archimedon Software und Consulting GmbH & Co. KG
Niedersachsenstraße 15a
D-49074 Osnabrück
Telefon: +49 541 330974-0
Telefax: +49 541 330974-30
E-Mail: This email address is being protected from spambots. You need JavaScript enabled to view it.

Contact details of the data protection officer

E-Mail: This email address is being protected from spambots. You need JavaScript enabled to view it.